A cup of coffee, a kind word and a moment to pause. Even small things like these can brighten a day in hospital. The volunteers of Jihlava Hospital were the first in the Vysočina Region to come up with the idea, and they now visit patients and staff with a mobile coffee cart that brings a little comfort right onto the hospital wards.
For patients, a hospital stay is often associated with worry, uncertainty or long waits. It is precisely at such moments that a small gesture, a cup of coffee or a short chat can make a difference. The volunteers with their coffee cart bring not only coffee, but also human contact and a welcome change to the everyday routine.
Doctors, nurses and other hospital staff who care for patients every day also get to enjoy it. For them, too, a cup of coffee and a brief encounter with the volunteers can be a pleasant break during a demanding shift. The first department the coffee cart visited was Surgery. The volunteers now regularly visit the Pulmonary, Neurology, Oncology, Dermatology, Cardiology and Orthopaedics and Traumatology departments.
"Volunteering is above all about kindness and the willingness to give others your time and bring them joy. Sometimes it really takes very little – a cup of coffee, a smile or a few kind words – to make someone's day a little better," says Žofie Vojáčková, Head of the Centre for Social and Supportive Care.
The coffee cart is yet another way in which volunteers help create a welcoming environment at Jihlava Hospital. Their work is a reminder that hospital care is not only about treatment, but also about a human approach, attention and small gestures that can mean a great deal.
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